AI-native dispatch · built by a real operator

NEMT software that tells you what to do next

Appius replans your day when a driver calls out, gets proof before the van leaves the curb, and turns every completed trip into an invoice your broker pays.

Get started for free Book a demo
The dispatch copilot turning a phone request into a wheelchair trip that waits for approval
The Appius dispatch board mid-morning: live map, on-time rate, revenue and every route's progress
The driver app showing today's route: four trips left and the next pickup

The AI copilot turns a phone request into a trip.

The board replans and says what to do next.

The driver gets the route and the proof.

From the operator we built it with
"I've been in medical transport for nearly two decades. There's nothing out there like Appius. It's intuitive enough for anyone to figure out themselves and it's opened up so many doors for us."

Kelvin Ortiz·Ride Well Transit

Running an NEMT business is complicated, but it doesn't have to be

Marcus called out

Marcus called out sick. Move his trips so nothing runs late.

Working0.0sWorked for 6s · 3 steps
  • Read Marcus's route6 trips
  • Ranked open seats3 drivers
  • Previewed the new plan0 late

Dana (van 12) takes 4 of Marcus's trips and Luis (van 7) takes 2. All 6 stay on time, including Mrs. Hernández-Villanueva's 9:00 dialysis.

Allow Appius to move 6 trips?

Marcus → Dana (4), Luis (2)

Needs approvalApplied
Why Appius

Built different from the start

01

Built around AI

Ask it about any trip, hand it a broker's PDF manifest, and see the reasoning behind every move.

02

Optimizes all day

The plan updates with every cancellation, call-out and will-call, not once each morning.

03

Built by an operator

Designed inside Ride Well Transit, an NEMT provider in Tamarac, Florida, and run there every day.

01Trip intake

Every trip in one queue, however it arrives

Upload the broker's spreadsheet as it comes. Hand the copilot a PDF manifest or a screenshot. Appius matches the columns, finds the right rider and skips trips you already have. Next time it remembers the layout.

Appius reviewing a broker spreadsheet: columns matched by AI, one new rider flagged, and a preview of the trips it will create
02Live optimizer

A plan that keeps up with the day

When a driver calls out at 7:40, Appius rebuilds the plan around the trips already moving. Cancellations, will-calls and add-ons go in all day, not once each morning. Before you accept, you see what changes: miles, on-time trips, anything left unassigned.

The Appius board mid-morning: five vans on the map and each route's next stop and progress in the routes rail
03AI copilot

A dispatcher that never logs off

Ask where trip #4821 is and get an answer in seconds. Hand it a broker's PDF manifest and it builds the trips. Ask what happens if you move a pickup, and it tries the move without touching your plan. You approve every change, and it tells you why it suggested it.

04Driver app

Proof at the curb, before the van pulls away

Drivers use their own phone, invited by text, in English or Spanish. The app keeps working with no signal. If an account requires a signature or photo, the trip can't be finished without one. Drivers can check every trip and hour from the last 45 days.

Driver app: today's route with trips left and drive time
Driver app: heading to a pickup with the route on the map
Driver app: collecting the rider's signature before completing the trip
05Billing

Every completed trip becomes a clean invoice

On a 7-van fleet, brokers owe about $55,000 at any given moment. Appius prices every trip from your contract's rate card, shows what's still unbilled, and puts the trip number, member ID, times and proof on every line. When a broker pushes back, the answer is already on the invoice.

A draft invoice in Appius: completed trips with route, mobility, miles and amount, and the grand total ready to finalize
app.appius.tech

Step 2 of 3

Create an organization

Organization name
Ride Well Transit
Fleet size
12 vehicles
06Switching

Switching shouldn't stop your day

Upload riders, drivers, vehicles and trips from the spreadsheets you already have. The setup assistant walks you to your first dispatch, and a real person is on chat when you want one. No contract. If you ever stop paying, your data stays viewable and drivers finish the trips already assigned.

07Lowest price

Pricing that can't trap you

We run per-vehicle and per-trip pricing in parallel every month and bill whichever comes out cheaper, automatically. As your business shifts, you're never stuck paying for the wrong plan.

Try the pricing calculator
app.appius.tech

Billing

Lowest price applied

July 2026 · 12 vehicles

Per-vehicle

12 vehicles × $79.99

$959.88

Per-trip

2,600 trips × $0.40

$1,040.00

You pay this month

Billed the lower plan, automatically

$959.88

Built by an operator

Built inside a
working fleet

Ride Well Transit runs its South Florida fleet on Appius: 6,200 trips a quarter across three brokers and private facilities. Every feature had to survive a real dispatch day there before it reached you.

"We used to argue internally about which pricing model to pick and always felt like we were leaving money on the table. With Appius, I just look at the invoice, see that it picked the cheaper option, and move on."
Owner, 30-vehicle NEMT provider
Pricing calculator

The lower price, every month

Drag the sliders to match your operation and see exactly what you'd pay. We bill whichever plan comes out cheaper, automatically.

Vehicles in your fleet
50
1150
Trips per month
8,000
130,000

Your estimated monthly cost

$3,200.00/mo

Per-trip plan · $64.00 per vehicle

Per-vehicle

50 vehicles × $79.99

$3,999.50

Per-trip

8,000 trips × $0.40

$3,200.00

You save $799.50/month

We automatically bill the cheaper per-trip plan instead of per-vehicle, so you never overpay.

Stay a year, get 10% back

10% of everything you paid over your first 12 months, credited on month 13. Automatic, no ask.
$3,840.00back on month 13

Whichever ends up being cheaper for you each month, down to a $39.99/vehicle monthly minimum.

Free playbook

Not ready to switch? Start with the numbers.

At one fleet, a broker ambulatory trip earned $7–9 per crew-hour, while private trips earned $90–146. The NEMT Scaling Framework shows you how to find the same split in your own books. Free, from the operator who found it.

Get the framework

Broker ambulatory

$7–9

per crew-hour

Private trips

$90–146

per crew-hour

See your own trips routed today

Start a 14-day trial, bring your trips, and dispatch your first day on Appius.

Get started for free Book a demo

Frequently Asked
Questions

Yes. You can get started with Appius without talking to sales. Create an account, then follow a guided onboarding flow that walks you through adding vehicles, drivers, and trips. From there, the dispatcher web app and driver mobile app are ready to use out of the box, with in-product guidance and sensible defaults so you're not stuck in a long implementation project. Our team is there if you want help, but you don't need us to get value.

Book a demo

See Appius run your dispatch day

Pick a time below. Thirty minutes on a live fleet, nothing to set up on your end, and you can bring whatever you are stuck on today.

Not up for a call? Start a free trial instead and try it on your own trips.